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Empire Motorsports
By Lacey Healy
What can customers expect from their experience at Empire Motorsports? A knowledgeable staff: check. A wide variety of options: check. Full service center, parts counter and accessories: check. What customers can also expect is a very customer focused atmosphere that makes them come back time and again for all their power sports needs.
Ross Jasper, a founding partner of Empire Motorsports, first stumbled upon this industry by accident, ran with it, and has not looked back since. Jasper and his team are ready for any challenge customers may throw at them, and they do it with a small town atmosphere and a know-you-by-your-first-name business model. Jasper says, "We want customers to feel comfortable with their experience. We have a very easy going approach to things and never pressure customers into getting something that isn't a good fit for them or their needs." Making customers, and not quotas, the priority has helped make Empire Motorsports a well-respected power sports dealer for the area.
Empire Motorsports carries a wide variety of all things adventure. From the casual weekend moped cruiser, to the wind blowing through your hair motorcyclist and even the rancher with two hundred head; this is your one stop shop. Within each category there are many model options to get the desired outcome and have the vehicle you will love and use every day, or at least when weather permits. The first question customers are usually asked is, “For fun or for work?” When patrons enter Empire Motorsports, their knowledgeable staff gets right to the root of their needs. They will help to point them in the right direction and are ready for any questions they may have. This helps the staff to narrow down exactly what the buyer is looking for without spending time on unwanted vehicles or accessories. Getting to know a customer’s experience level is also important for the staff at Empire Motorsports. Having a satisfied customer for life is a top priority for both owners and staff, and the practice of getting to know you is key for their success.
Not only is Empire Motorsports ready to serve the thrill seekers in life, but they are also equipped for the hard workers. Now carrying a full line of Husqvarna tools and equipment, it’s even easier for the do-it-yourselfers to get things done. Now that Husqvarna has decided to pull their products from the big box stores and move to dealers, Empire Motorsports is one of few places to get the chain saws and chains that carry the Husqvarna quality. Also carried are Bad Boy and Husqvarna mowers including zero turns.
Even more important than the vehicle itself are the accessories to make a customer’s ride easier and more enjoyable. Tires are the root of every ride. Without the proper traction, the ride could turn out to be a complete disaster, or even unsafe in some conditions. Empire Motorsports has the treads you will need to get to wherever you need to go, even if that’s just across a corn field or perhaps over the next mountain. And even the rider needs to be comfortable. Empire Motorsports has the apparel riders want for every season, especially with the unpredictable weather of our region. Apart from your functional accessories, there are also the one-of-a-kind accessories that can make your ride stand out against the sea of factory equipped vehicles. And Empire Motorsports has what you want.
Along with not knowing the weather, you never know when trouble may strike. Empire Motorsports offers extended warranties on their vehicles which takes away the worry of what the future may bring. These warranties cover many issues that riders may encounter further down the road of which the factory refuses to cover.
Another feature other than their knowledgeable sales staff is Empire Motorsports' service department. Any problem power sports customers may come across can be handled with one easy call to Empire Motorsports. They focus on quality work and getting the job done right. It's not that they don't want to see their customers, but they want to see them satisfied with the completed job, instead of having to bring the vehicle back for compounding problems. Customers can usually expect a one-week turnaround on their projects, depending on the severity of the breakdown. Empire Motorsports can handle all types of repairs. From the maintenance of an oil change to a full engine swap, they have you covered. If you have received the card in the mail announcing a recall on one of your utility or power vehicles, bring it to Empire Motorsports and have them take a peek.
Whether you are looking for a new or used motorcycle, your first ATV, need a new mower or have no idea how to change your oil, Empire Motorsports has you covered for all seasons and all kinds of adventures.
Make sure to keep an eye on their Facebook page and website for special event announcements, such as, demo days and an upcoming open house!
Empire Motorsports
3500 North Cliff Avenue
Sioux Falls, SD 57104
605.977.5511
www.empiremotorsportssf.com