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Jim's Transmission Service

You’ve heard their advertisements, you feel like you’re best friends with service manager, “Doctor Phil”, but what do you really know about Jim’s Transmission Service? At Jim’s Transmission Service, reputation is everything. With a history of serving the Sioux Falls area for the past 45 years, they know what customers experience when dealing with transmission issues. They also know what steps to take to treat customers right and help them make informed decisions. Having troubles with your vehicle can be a frustrating experience, and they genuinely want to help. This is the place to go when you feel backed against a wall with no other option. Sioux Falls, it’s time to get your second opinion at Jim’s Transmission Service.

There’s a reason Jim’s Transmission Service has been helping struggling motorists in the Sioux Falls area for so long: customer experience and quick service. Not only do customers get amazing service, they also have the opportunity to learn a little bit more about their vehicle. Doctor Phil believes that the more knowledge a person has, the better decisions they are able to make. Whether their decision is to get their services at Jim’s, or somewhere else, knowledge is the key for customer decisions. And the customers love it. Reviews of the business all point to amazing customer service and experience, and how Jim’s Transmission Service is second to none in the industry. Doctor Phil loves to give out as much advice as he can, and has many customers call to ask questions long after their vehicle has left Jim’s Transmission Service. “I want customers to be knowledgeable in their decisions and in how their vehicle works. It alleviates all the question marks they might have and allows them to grow as educated motorists.” At Jim’s, they understand that technology is ever-changing, and they use the latest and greatest to get your vehicle back on the road. They are constantly updating their shop and educating their technicians to stay on top of vehicle changes and are able to help customers seamlessly.

One of the most common issues customers bring to Doctor Phil is not knowing where the problem starts. Just as you would go to a doctor to run tests and figure out the problem, so does the team at Jim’s, to diagnose your vehicle’s problem. And as they say, “Big transmission problem or minor adjustment, it takes an expert to know.” And these guys are experts. With over 200 combined hours of in house service, these guys have been around the block and have seen everything. This does not mean however, that they can know exactly what is wrong with every vehicle at first glance. “Cars are like people,” Doctor Phil says. “Each one reacts differently and every part works together to make things run smoothly. Technicians may have heard that sound before, but the result might be different in each make or model. I like to take the vehicle for a drive when a customer isn’t sure where the problem starts. We actually have the technology to ‘bug’ a vehicle to figure out where the sound is actually coming from, which helps immensely to pinpoint the problem area.” This is where his diagnostic expertise comes in. “I don’t like to work on a vehicle blind. I want to know what the real issue is before I take out the wrenches.”

You might be thinking that this process has to take an insane amount of time, but in reality, this process helps to speed the projects brought to Jim’s Transmission Service along in a blazing fashion. Finding out exactly what the problem is before any work is actually started, means technicians are not wasting their shop time going down multiple avenues trying to discover the vehicle’s issue. Instead, they are able to get customer’s cars in and out within three to five business days, which is almost unheard of in this industry! Jim’s Transmission Service believes 100% that customer satisfaction and service is the reason for their long standing success.

From your daily driver to your hot rod, Jim’s Transmission Service has you covered! The team can handle anything from a complete transmission rebuild to the usual transmission maintenance, Jim’s is ready for every challenge. Have a muscle car that just doesn’t feel right with the shift on the tree? Got a hot rod with gear slips? Bring them to Jim’s! Their expertise is ready for every challenge. With all their experience, they have seen it all; whether they remember everything they have seen or not. Doctor Phil remembers, “There are times I’ll be arms deep in a vehicle and all of a sudden, I have a deja vu moment, and I think, ‘I remember doing this before! This is how you fix it!’” Doctor Phil loves his hot rods, and has many years of experience building everything having to do with these performance vehicles.

If your muscle car or hot rod is not performing how you believe it should be, bring it to Jim’s for a Doctor Phil checkup. “We’ve had customers bring in these amazing performance vehicles and can’t figure out why they aren’t getting the power they are supposed to be. By the time we are finished and I take them for a recap ride in their vehicle, their eyes are wide, and they are amazed at how their vehicle performs. That’s satisfaction in my job, and I love what I do.”

With their long standing history and amazing reviews of customer service and experience, it’s easy to see why Jim’s Transmission Service is a great choice for the novice and experienced motorists.

January 2016

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Jim's Transmission Service

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